Refund policy
Prylet – Return & Refund Policy
At Prylet, your satisfaction matters to us. We want you to shop with confidence, which is why we offer a 30-Day Money-Back Guarantee on your purchase.
30-Day Money-Back Guarantee
Shop with confidence at Prylet. If you're not completely satisfied with your purchase, you can request a return within 30 days of receiving your order.
Our team will be happy to assist you throughout the return and refund process.
Return Eligibility
To qualify for a return:
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Your return request must be submitted within 30 days of delivery.
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Items must be in their original condition, with all accessories and packaging included.
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Proof of purchase or your order number is required.
Please contact our support team before sending any items back.
How to Request a Return
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Email our customer support team with your order number and reason for return.
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Our team will review your request and provide return instructions.
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Once your return is received and inspected, we'll notify you regarding your refund.
Please do not send items back without contacting us first.
Refunds
Once your return is approved, your refund will be issued to your original payment method.
Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.
Original shipping fees are non-refundable unless the return is due to an error on our part or a defective item.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.
Include your order number and clear photographs of the issue so our team can assist you promptly.
Exchanges
If you need a different size or wish to exchange an item, please contact our support team. Exchanges are subject to product availability.
Order Cancellations
If you wish to cancel your order, contact us as soon as possible. Orders that have already been processed or shipped may no longer be eligible for cancellation.
Contact Us
For return, refund, or exchange assistance, please contact:
Store: Prylet Email: prylet.com@gmail.com Website: https://prylet.com
Our support team will be happy to help.