Refund Policy

At SPREKO, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

30-Day Return Window

You may request a return within 30 days of receiving your order.

To be eligible for a return, your item must:

• Be unused and in its original condition.
• Be returned in its original packaging.
• Include all accessories and original contents.

Non-Returnable Items

We cannot accept returns for:

• Items damaged due to misuse, accidents, or improper care.
• Products returned after the 30-day return period.
• Items that have been significantly used or altered.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:

• Your refund will be issued to your original payment method.
• Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the issue so we can resolve it as quickly as possible.

Return Shipping

If the return is due to our error (such as a defective or incorrect item), we will cover the return shipping costs.

For all other returns, customers are responsible for return shipping costs.

Contact Us

If you have any questions about returns or refunds, please contact our customer support team through the contact information provided on our website.